FAQ

You've got questions; we've got answers. Here you'll find answers to all manner of questions regarding TuitionKit, its usage, accounts and more.

If you're still stuck, you can always contact us.

About TuitionKit

What is TuitionKit?

TuitionKit is a GCSE and A-Level study and revision portal, with over a thousand videos teaching you all you need to know for GCSE Maths, GCSE English, GCSE Science and A Level Maths. It's perfect to revise and catch up on all core topics, which are taught by qualified teachers and specialists in their subjects. Learn topics for the first time, get help understanding subjects you're struggling with, or revise for your exams.

It's not just videos, though; we also have interactive video events for questions and hints, worksheets, a badge system and Learning Schedules! The Schedules are super easy to use; you just pick the topics you want to learn or revise and TuitionKit creates a revision schedule for you. You can then follow the schedule each day and it will tell you what to revise and when.

Which subjects and exam boards does TuitionKit cover?

TuitionKit covers all the core GCSE subjects, Functional Skills and A Level Maths. In terms of GCSE, that includes GCSE Maths, GCSE English and GCSE Science. GCSE English covers English Language and English Literature. GCSE Science covers combined Science and also covers the separate Science subjects of GCSE Biology, GCSE Chemistry and GCSE Physics. Have a browse through our Resource Browser.

The Functional Skills content is for Functional Skills Maths and Functional Skills English. We also cover A Level Maths, including Pure Core 1 (C1), Pure Core 2 (C2), Pure Core 3 (C3), Pure Core 4 (C4), Statistics 1 (S1), Statistics 2 (S2), Mechanics 1 (M1) and Mechanics 2 (M2).

In terms of exam boards, TuitionKit has content for all the major exam boards. That's AQA, Edexcel, OCR, WJEC and CCEA.

Whom is Tuitionkit for?

If you are a student studying GCSE Maths, GCSE English, GCSE Science, Functional Skills or A Level Maths, then TuitionKit is for you! We have Revision Courses specifically tailored to current GCSE specifications, which make it really easy to revise the right content for you.

However, since we cover such a broad range of maths, English and science, TuitionKit is also used by many students from around the world who do other qualifications. At the end of the day, maths is maths, regardless of what the qualification is called or which country you're learning it in and we have made it as easy as possible for students of any age, from any background, to access the content.

If you're not doing a GCSE qualification, you can always search by topic and find all the relevant content. Via the Resource Browser you can see all the topics in a particular subject and the recommended order for working through them. Good luck with your studies!

How many videos do you have?

Well over 1,500, with more being added all the time!

For a breakdown of the number of videos by subject, see the About page.

Can I trust the quality of your content?

Yes! The founder and curator of this site is the ex-headteacher of a secondary school with years of experience helping students learn in the best way possible. The teachers offering the English, Maths and Science tutorials are also highly experienced and several are heads of subjects in their respective schools.

Who's behind TuitionKit?

Some credit comes down to the site's founder Mr. El Hady, who funded the site and project and completed most of the English videos; but of course, he would be first to say that this is only here because of his superb team.

You might be surprised to know that there are over 70 people from 21 different countries who have worked on TuitionKit in all its development stages over the last 6 years. Everyone one of them has contributed in some way. If you think something in here worthwhile, thank the team. If something ain't right, blame Hady!

Account & joining

Is TuitionKit free to use?

Ultimately? No. TuitionKit is a paid service.

However, we do provide a host of free videos so you can get a flavour of what we're about before choosing to sign-up and enjoy our thousands of videos.

Moreover, our package options are really flexible, meaning you pay only for the type of account that suits you. For more info, see the Pricing page.

What payment methods do you take?

Our secure payments gateway accepts all major debit and credit cards, along with PayPal.

How long are my subject subscriptions valid for?

All subscriptions on TuitionKit are valid for one year from the date of purchase.

However, the relaunch of TuitionKit saw some changes to how we handle subscriptions.

Previously, each of your subject subscriptions had their own expiry date. So for example your Maths GCSE subscription may have expired in June, whereas your Science GCSE subscription, becuase you bought it later on, expired in September.

We've simplified things. Now, you have one expiry date for your whole account. When we relaunched TuitionKit, as a goodwill gesture to our existing users we extended everyone's expiry date to a year from launch (30th June 2017), regarldess of when your subscriptions had been due to expire.

If you buy a bolt-on subscription at a later date, this will extend your account's expiry date by a year. So buying a bolt-on subscription actually extends your existing subject subscriptions too!

I used to be able to login - why can't I anymore?

TuitionKit has recently undergone redevelopment. On the old version, it was possible to register for free in order to gain access to free videos.

With the new site, things are a little different. Now, only paying members have logins, and instead the free videos - the number of which has been reduced - are viewable without the need to first login.

If you're interested in upgrading your old, free account to a paid one, please contact us.

You can access the free videos over here.

How do I cancel my account?

If you decide you've had enough, no problem, though we'd love you to stay.

To cancel your account, please contact us and we'll take it from there.

If you pay monthly, be sure to do this before your next payment is due, otherwise you may be charged automatically for the next period.

We want to do everything to limit your reason for canceling, though. If there's any problem we can help with, don't ever hesitate to contact us.

Using TuitionKit

How do I get started?

Don't worry, the site is super easy to use, and we've worked really hard to make the experience fun, intuitive and gamified.

The first step, of course, is to join! To do so just click the "Start learning" button at the top of the page. This will take you through the join process where you give us a few details (name, etc.), choose the package that's right for you and, finally, enter your payment details.

Once you've joined the next thing is to login. Once you're in you'll be greeted with your first badge just to welcome you! After that you'll be taken to your Dashboard, which is the main member page.

The Dashboard is your hub, showing your progress, recent activity and much more. We recommend taking some time to explore its contents so you can get the most out of the site.

Then it's just a case of watching the vids that you need. Be sure to take advantage of the many features the site offers while doing so!

How to use TuitionKit?

To learn more about the ways you can use TuitionKit, please see our Using TuitionKit page.

How do I favourite videos?

Found a really helpful vid? That's what our favouriting feature is for.

Just go to the video in question, then click the star icon to the right of the video, in the vertical strip of icons.

The video will then show up on your favourites page, which can be accessed from your Dashboard.

In case you ever want to UNfavourite the video, just click the star a second time.

Can I assign a video to watch it later instead?

Not got time to watch a video now? No problem; the site lets you mark a video as one to watch later.

To do so, go to the video in question, then click the clock icon to the right of the video, in the vertical strip of icons.

The video will then show up on your Watch Later page, which can be accessed from your Dashboard.

Once you've eventually watched the video, you can click the clock icon a second time to UNmark it as watch later.

How do I create a Learning Schedule?

Learning Schedules help you organise your learning around a time period that works for you (weekends optional!)

To create one, go to Dashboard > Learning Schedules and click to create a new one.

This will take you to the Learning Schedule creation screen. It's really simple; you just need to choose the topic(s) you want to learn, and the time period you have to learn them (by choosing a start and end date), and - boom - the site distributes all the videos under the chosen topic(s) across the chosen days.

You can then return to your created Learning Schedule via your Dashboard. You can see under each day which videos you should watch that day, and it even tracks your punctuality and progress!

What if I can't find what I'm looking for?

To find content, you can browse our videos - by a range of criteria - or search directly using the box above.

If you can't find something, though, it could be we're still working on it. We update the site with new videos on a regular basis, aligned to the curriculum and exam boards.

To check about a specific topic, feel free to contact us.

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